Return & Refund Policy
At Globe Display, your satisfaction is our top priority. We want you to shop with confidence knowing that if something isn’t right, we’ll work with you to make it right.
- Eligibility for Returns
- You may request a return within 30 days of receiving your order.
- Items must be:
- Unused, unworn, and in their original condition.
- In the original packaging with all tags, labels, and accessories included.
- Certain items are non-returnable for hygiene or safety reasons (e.g., intimate wear, cosmetics, custom-made products, digital goods).
- How to Initiate a Return
- Contact our customer support team at support@globedisplay.com with your order number and reason for return.
- Our team will provide you with return instructions and a Return Authorization (RA) number.
- Pack the item securely, include your RA number, and ship it back to us at the provided return address.
- Return Shipping
- Customers are responsible for the cost of return shipping unless the return is due to our error (e.g., defective, damaged, or wrong item received).
- We recommend using a trackable shipping service to ensure your return is received.
- Refunds
- Once we receive and inspect your return, we will notify you of the status.
- Approved refunds will be processed to your original payment method within 5–10 business days.
- Shipping costs are non-refundable, unless the return is due to our error.
- Exchanges
- If you wish to exchange an item, please initiate a return and place a new order for the replacement item.
- Damaged or Defective Items
If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery with photos of the issue. We will arrange a replacement or a full refund at no extra cost to you.
Shop with Confidence
Our goal is to make your online shopping experience smooth, safe, and reliable. Thank you for choosing Globe Display!